Returns and refunds are available within 30 calendar days of delivery.
Return Eligibility
- Submit your request via email within 30 days of receiving your order
- Items must be unused, in original packaging, and in resalable condition
- Returns without prior approval will not be accepted
Return Types
Defective, Damaged, or Incorrect Items
- Prepaid return label provided
- Full refund or replacement issued after inspection
Voluntary Returns (Change of Mind, Course Drop, Incorrect Purchase)
- Customer is responsible for return shipping
- A 15% restocking fee applies
- Trackable shipping is recommended for your protection
Refund Timeline
Refunds are issued within 3 business days after return inspection, to the original payment method.
Return Refusal
Returns may be denied if:
- The item is visibly used or damaged
- Packaging is missing
- The return was not pre-approved
Contact Information
Email: [email protected]
Phone: +1 (636) 495-1023
Address: 6135 Park South Drive Ste 510, Charlotte, NC 28210