Last Updated: May 2025
Welcome to Von Book. By using our website (vonbook.com), you agree to the following terms and conditions. Please read them carefully before placing an order.
1. Use of the Website
You may browse, shop, and use the site for personal, non-commercial purposes.
You agree not to:
- Interfere with the website’s security or functionality
- Attempt to access restricted areas or data
- Use automated tools (bots or scrapers) without permission
- Engage in any activity that disrupts normal site operations
We may suspend or restrict access to the site if misuse is detected.
2. Product Information
We make every effort to ensure product descriptions, pricing, and availability are accurate. However:
- Occasional errors may occur
- Inventory may change without notice
- Pricing may be updated as needed
If an error affects your order, we may cancel it and issue a full refund.
3. Orders & Payment
A purchase is considered complete once payment is successfully processed.
By placing an order, you agree that:
- You are providing accurate and complete information
- You are authorized to use the payment method provided
We reserve the right to cancel or refuse an order due to:
- Payment issues
- Suspected fraud
- Incorrect or incomplete address information
- Product unavailability
Payment is securely handled by third-party processors. Von Book does not store full credit card details.
4. Shipping
Our shipping policy outlines processing times, delivery expectations, and coverage.
Key points include:
- Orders are processed within 1–2 business days
- Shipping is free within the U.S.
- Delivery typically takes 0–6 business days
- We do not offer international shipping
- Returned packages due to address errors may require reshipment fees
Please review the full Shipping Policy for all details.
5. Returns & Refunds
Von Book offers a 30-day return and exchange window.
- Items must be unused and in original packaging
- Defective or incorrect items are eligible for free return shipping
- Returns due to customer preference require the customer to cover return postage
- Refunds are issued within 3 business days after the item is received and inspected
Please refer to our full Return Policy for complete information.
6. Privacy
Your privacy is important to us. Our Privacy Policy explains:
- What information we collect
- How we use and store it
- When it may be shared
- Your rights to update or request deletion
By using the site, you consent to our Privacy Policy.
7. Intellectual Property
All content on vonbook.com—including text, graphics, logos, and images—is owned by Von Book or our licensors.
You may not:
- Copy
- Reproduce
- Modify
- Distribute
Any content without written permission is prohibited.
8. Limitation of Liability
Von Book is not responsible for:
- Carrier delays or delivery issues
- Losses resulting from misuse of products
- Website interruptions, errors, or technical failures
To the extent permitted by law, our liability is limited to the amount paid for your order.
9. Third-Party Links
We may link to third-party sites for convenience. We are not responsible for their:
- Content
- Policies
- Security practices
Use third-party sites at your own discretion.
10. Changes to Terms
We may update these Terms & Conditions at any time. Any changes will be posted on this page with an updated date. Continued use of the site means you accept the revised terms.
11. Contact Information
If you have questions about these Terms & Conditions, reach out to us:
Von Book
Email: support@vonbook.com
Phone: +1 (636) 495-1023
Address: 2209 Fossil Creek Pkwy Fort Collins CO 80528 US
Work Hours:
Monday – Friday: 9:00 AM – 6:00 PM EST
Saturday – Sunday: Closed
Holidays: Closed on all major U.S. holidays